HOW OUR GLASSES ARE PACKED ?

Most of our glasses are packed in a SILAC red carton in order to protect the glass against transport shocks. Carton material has been chosen for his recycling aspect and light weight. Most of our package size (up to 5 glasses) fits the size of a mailbox.

Each glass comes with a free felt pouch for reading glasses and tissue pouch for sunglasses. Easy to take them away without risking scratching the lenses.



WHERE DO WE SHIP AND AT WHICH CONDITIONS?

Our glasses can be delivered in most European countries, United Kingdom, United States of America and Canada. Any order received before noon Central European time (UTC+01:00) on a workday in Belgium is expected to be shipped that day. We selected some high standards logistics companies for the delivery of our parcels. This is subject to change over time but for the moment we are happy to work with the following reliable partners : 

    • BPOST2.jpg BPOST is the national logistic company in Belgium, with fast national deliveries and tracked solutions for shipping in Benelux, France & Germany. Home delivery.

    • DHL small.png DHL is the world leading logistics company. We proposed their premium service, DHL EXPRESS. This means fast home deliveries worlwide and dedicated on demand delivery options via their application.

    • DPD Shop is also an important logistics actor in Europa and benefits of a wide network of more than 50.000 pick-up points in Europe. Collection in chosen pick-up points.

A summary table at the bottom of this page indicates the courriers available and costs associated to the shipment in function of destination and total value of the basket.

CUSTOMS

For export outside Europe, all packages are sent all taxes and duties paid (Incoterms to Norway, Canada and Switzerland. For United Kingdom and United States of America, we will pay attention to the de minimis value. So, most packages will be sent under "delivered at place" (aka DAP) except when the applicable treshold is reached.